DHgate, a popular online marketplace, offers a vast selection of products at competitive prices. But with a variety of payment options available, navigating the checkout process can feel overwhelming.
This guide delves into the best and most secure payment methods for DHgate transactions in 2024, empowering you to make informed decisions for a safe and smooth shopping experience.
We'll explore the pros and cons of each payment method, considering factors like security, convenience, and potential fees. Additionally, we'll address regional variations in available payment options, ensuring you're aware of all the choices at your disposal.
Whether you're a seasoned DHgate buyer or venturing into your first purchase, this comprehensive guide will equip you with the knowledge to confidently select the optimal payment method for your needs.
Also Read: Does DHgate Charge Customs and Tax?
Best Way to Pay on DHgate in 2024 - PayPal
While DHgate offers various payment methods, PayPal is generally considered the safest option for several reasons:
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Buyer Protection: PayPal offers built-in buyer protection programs that can help you get a refund if you don't receive your item as described or encounter issues with the purchase. This provides an extra layer of security compared to other methods where resolving disputes might be more complex.
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No Seller Information Sharing: You don't share your credit card details directly with the seller on DHgate when using PayPal. This minimizes the risk of your information being compromised.
- Widely Accepted: PayPal is a widely recognized and trusted payment platform, offering additional peace of mind for online transactions.
While other methods like credit cards might offer similar fraud protection through your bank, PayPal's buyer protection program specifically caters to online transactions and can be easier to navigate in case of disputes.
Other Ways to Pay on DHgate in 2024
Credit Card
This is one of the most preferred forms of payment on DHgate because it works the best. There may be chances that sellers don’t offer other forms of payment, but paying by credit card is always an option.
When you select to pay via the Credit Card option, you will be redirected to the PayPal website in order to complete the transaction. So the benefits that you accrue from the PayPal mode of payment remain valid here as well.
The payment is traceable, remains quick and is deposited to DHgate’s own PayPal account. The escrow method is applicable.
And you know that credit card fraud exists which also means you have that many protections and guarantees from Credit Card companies as well as DHgate.
Some of the common Credit Card protection policies include: Zero Liability MasterCard and Visa, Ironclad Protection by American Express and Discover 100% Fraud Protection.
Bank Transfer
A standard bank transfer will also do the trick. On the payment page, you can select “Bank Transfer” and enter the details I have mentioned below to transfer your purchase amount to DHgate’s Hong Kong HSBC account. You’ll have to enter the same details relevant to your bank account as well.
Like the others, the bank transfer isn’t risky either, but keep in mind that your bank details will be revealed. DHgate isn’t perfect and is perceptible to fraud.
| Beneficiary | Rich Palace Holdings Limited |
| Beneficiary Address | Unit D, 10/F, China Overseas Building, 139 Hennessy Road, Wanchai, Hong Kong |
| Bank Name | The Hong Kong and Shanghai Banking Corporation Limited |
| Swift Code | HSBCHKHHHKH |
| Bank Account | 808-056402-838 |
| Bank Address | L9, HSBC Building, 673 Nathan Road, Mongkok, Kowloon, Hong Kong |
Western Union
Paying with Western Union is reliable but it can be tricky. There are tiny details that you need to take care of so that your order doesn’t cause you unwanted hindrances.
While paying with WU, ensure that you’re indicating the PO number of your order on the payment receipt. This is important so that the payment is applied to the right order. Missing PO numbers would simply slow down the process. Technology isn’t at its best sometimes.
Sending an email along with the payment with certain details adds to your benefit. Make sure to mention these details as well: Your full name, MTCN (Money Transfer Control Number), the total amount you will be sending and the date.
Finally, send the exact amount when sending in the payment. If your amount is off by even a cent, your order will likely remain unprocessed. It is especially tricky when you’re ordering outside of the US and using another currency. Use the currency conversion rate and send in the exact amount.
Always keep your payment information secure. Sharing it with anyone else is risky, even the seller.
These are the details you need to enter to transfer the amount due:
| Beneficiary | Fang JiangFirst Name: FangLast Name: Jiang |
| Country | China |
| Address | 8/F, Dimeng Commercial Building, No. 3-2 Hua Yuan Road, Hai Dian District, Beijing 100083, China |
| Telephone | 86-10-8202887086-10-82025838 |
Best Way to Pay on DHgate without a Credit Card
Now, if you do not have a credit card or are unable to visit your nearest western union, then there are other modes of payment you can choose from such as Payoneer, and TT or Telegraphic Transfer to pay for your orders on DHgate. Both are entirely safe to use and they are relatively faster at clearing payments than Western Union or a regular bank transfer.
Let's go over what they are:
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Payoneer - Payoneer is an online payment system that can be used to pay for orders without owning a credit card. All you need to do is simply register for an account on the official Payoneer website.
You will receive a US checking account along with a digital card that can be used to make payments on various platforms including DHgate after topping up the card by transferring money from your bank account.
It's a lot safer than a bank transfer and the turn around time for refunds will be 7-10 days instead of 30 days.
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TT or Telegraphic Transfer - Here's a method that's gaining traction on DHgate as one of the safest modes of payment for high value orders over $1,500.
Telegraphic transfer is a mode that's similar to a wire or bank transfer and the option only appears when you select local payment methods as the preferred mode of payment on DHgate.
However, this option is only available to buyers who have signed up with DHgate as a certified buyer and have shared their company details with DHgate.
TT is an expensive way to pay for your order as there will be a remittance fee and a correspondent bank fee that will be applied on the transaction.
Can you also pay with debit cards on Dhgate?
There is no separate option that lets you pay with a debit card or a pre-paid card of any form. The logic is simple. If your prepaid card doesn’t have enough balance that is required to make the DHgate purchase, then the whole transaction goes to waste. Keep in mind that DHgate was designed to let wholesale buyers and resellers make their business.
However, if you still wish to use a debit card, connect that card with your PayPal or use the “bank transfer” payment option. That will allow you to use your prepaid card as a mode of payment on DHgate.
Common payment issues faced on DHgate
Credit card isn’t accepted
This issue, contrary to popular belief, is more on the side of the bank that issued your card rather than DHgate itself. Since the bank controls the payments, in case of an issue, you should contact the bank.
These are the most common issues found whilst someone is trying to pay via a credit card:
- You might not have passed the risked checks
- You have sufficient funds
- The card is expired
- You have been suspected of fraud because of some transactions
- The CSC code (3 digit number at the back of your card) that you entered is wrong
- Card is referred
- Declined by the bank for no specific reason
In such cases, it makes sense to contact your bank and understand the policies of your bank. If this kind of purchase is new, your bank may think this has come across as unexpected and flag them as fraud. It could happen when you’re making large purchases or a new kind of purchase.
There have been issues where if your bank has once flagged your DHgate purchase as fraud, Dhgate simply stops accepting that card as a form of payment.
A problem could also arise if you have crossed the daily transaction limit. If you want to increase that you would have to contact your bank.
You can find more information here about how to deal with declined credit cards here.
“Pending payment verification”
This pitstop of “pending payment verification” is rather standard. Don't freak out if you’re notified of this message. At this stage, DHgate receives your payment but has to verify it to check whether the payment has come from a credible source, ie, the cardholder.
It is an anti-fraud procedure to ensure that this transaction holds both the cardholder and the receiver liable. It takes around one or 2 business days to verify your payment.
Are there hidden fees on DHgate?
It is shocking how there isn’t enough awareness about import duties.
There are no hidden fees on DHgate. You add the goods to your cart. You visit your cart, see the subtotal of the goods along with the shipping cost and that’s the amount you pay to DHgate.
After that comes import duties, when the goods arrive in your country from another one, you have certain taxes you need to pay. It is advisable to check the laws of your own country when you are sourcing goods from another.
The sellers of DHgate can’t keep track of all the custom laws of every country. It is the buyers’ responsibility to do so. There is no way for the seller to be able to calculate it. Besides, you can’t pre-pay it anyway.
If you are ordering someone a gift, make sure they know that they can be liable to pay some import duties as a part of the receipt even if they don’t have to pay for the goods themselves.
Some countries have a cap on the purchase limit for which they are not allowed to charge import duties. If your order is within that limit, you can avoid these import taxes.
